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Welcome.
Our Blog site: www.airline-hobby.com
Welcome to the Airline Hobby Supplies eStore! Here you will find what we believe to be one of the world's most extensive selection of airliner kits, decals and detail parts. Our inventory can be searched by product type - Plastic Kits, Resin and Vac Kits, Decals, Detail Parts, Tools, and Other Products. Each category is further broken down to help you locate the item you are interested in. Kits are subdivided by manufacturer, aircraft type, and scale. Decals by airline, aircraft type, scale, and manufacturer. Airline Hobby Kits
Our latest 1/144 scale kits & decal offering is here and ready to ship! It's the Eastern Express MD90-30 kit produced for us by the X-Scale folks in the Ukraine.
The Eastern Express Boeing 747SP kit, produced for us by the X-Scale in the Ukraine, is here. We've bought out the remaining 26 Decals screen print and laser print 747SP decals, so you can order your kit with any of them. All the STS screen printed decals include a screen printed 'detail' decal, the laser decals do not include a "details' decal, however we are offering the option to add a decal by DRAW Decal to fit the need.
The X-Scale Douglas DC-8-30 kits are here! I am offering them with decals by DRAW Decal, 8ADecs, and 26Decals.
The Eastern Express Boeing 717-200 (a.k.a. McDD MD-95) is here and available to purchase. We have packaged it with a variety of DRAW and 8ADecs decal options, hopefully with a few more to come.
We are packaging the 1/144 scale Eastern Express BAC 1-11-200 / -300 / -400 with either an 'airline' decal by Vintage Flyer Decal, AG/AHS or with the VFD 'detail' decal.
New Screen Printed Decals for the Zvezda Boeing 757-200 kit I have once again teamed up with Jennings Heilig (of Liveries Unlimited, Airways Graphics and Fundekals fame) to continue to bring you his excellent airliner decals.All the decals are screen printed by Cartograf.
Collection Sale I have recently purchased another small kit and decal collection, and have begun to sort through it and add them to this web site. Quantities of individual kits are, as can be expected, limited. I am inspecting all kits before adding them to the estore, with any conditions noted. Click here to find them!
Sales Taxes, Value Added Taxes, & other Import Charges
Latest Announcements and Arrivals
U.S. Postal Service Notes International customers need to be aware that the method I now use to ship your packages first sends your package to a USPS Processing Center in California. At that location the USPS adds YOUR address to the package, and puts it back in the mail system. So when you receive your order, if you carefully peel off the label with your address, you will see the label I attach that send it first to California. As a result there are now two tracking numbers. The first 18 digit all numeric number tracks your package to the Postal Processing Facility in California, the second (shorter, with letters) tracks from California to you. The "to you" number may take a couple of days after I mail it before any tracking shows up. Please Note: If you are seeing only UPS rates when you go to select shipping during checkout, click the box that says "UPS", and select "More Carriers". Then click "Please select your shipping choice", and you should see USPS options. Further, we can no longer ship decals as USPS "First Class Mail" as the card we use to protect your decals is apparently "too stiff" to pass through the USPS automated sorting equipment. Our only remaining option is "First Class Package" for "Decals Only" shipping in the US.
If you experience ANY problem placing your order....
I have received emails from a few customers expressing frustration with trying to pay for an order by PayPal recently. There is a link to PayPal on the first "Checkout" page ("Your Cart") immediately below the green "Logon & Checkout" button, lower right. The issue seems to be intermittent, and Volusion claims they cannot find a problem. If you do, please do two things: First, clear all cookies and cache for your web browser, then close ALL browser pages, and re-open. If the problem persists, email me at airlinehobby@cox.net, tell me you did clear cookies, etc, then describe your problem. Please be sure to give me your name, city, and if willing, a phone number so i can contact you,. Thanks! For regular stock, please use the drop down menus in the green bar above the banner image. Most items are listed under multiple categories, meaning you can find, for example, a 1/144 scale Delta Airlines Boeing 737-800 decal under the "Decals" heading, listed under its Manufacturer (Liveries Unlimited), Scale (1/144), Airline (D or Delta), or Aircraft Type (Boeing, 737-800). You should also be able to find it using the "Search" box, found in the top left corner of the page. Diecast Models Announcement The company that purchased my entire remaining stock is Waffle Collectables. They have a major online presence here - https://www.wafflecollectibles.com/ and also on eBay. A Word about Credit Card payments When you place an order, paid by Credit Card, we are given an "Authorization" to charge your card. We do NOT receive payment when you place the order. We will, as the banks now require, "Capture" payments within 1 - 2 days of order placement. Please see our comment further down this page regarding Back Orders. A Word about PayPal payments When you place an order paid by PayPal, I receive full payment immediately. I will process your order as quickly as I can, sending what is in stock, and will refund all excess payment - that includes payment for items out of stock, and any excess postage. Again, please see our comment further down this page regarding Back Orders. "Available" vs "In Stock" Please read this section carefully, so that we can avoid misunderstanding. I cannot keep all kits, decals, parts, etc in stock at all times. Further, I do not have the time to update the site to show what is "in stock" at any given moment, but I will do my best to update the site when an item becomes Sold Out. Why is this? Simply, my distributors do not tell me when an item is discontinued or when they are sold out, and I usually do not find out that an item is no longer available until I try to order more. Secondly, while I buy some product from large distributors, most of my products come from what can be described as "cottage industry" suppliers. What does this mean? These suppliers are small businesses, and the proprietors have full time 'pay the bills' jobs. They produce their products in their spare time, which in most cases is very limited. Most of them do not keep inventory, but produce items "to order". Some are very quick to fulfill my orders, some take a little longer, and some a lot longer. Which brings us to... Order Processing Time and "Back Order" Policy I usually "pull" your order within 48 hours of receiving it. When I take a vacation, I work your order within 48 hours of getting home. I note anything out of stock, and immediately add a record to my "Back Order" database. If everything requested is in stock, I should have your order in the mail within three to five working days. If some items are out of stock, as said, I note this in my "Back Order" database. With most suppliers I place restock and new orders two times a month, some decal suppliers more frequently. At the three week mark, I evaluate the status of your order, and items ordered on your behalf, to decide how soon the missing items will be here. If your order contains items that are still expected to be more than 30 days from available, I will ship what is here, then send the back ordered items as soon as they arrive. If you have any questions about this, please email to airlinehobby@cox.net . When your order is shipped, you will receive a notification from this web site with a tracking number, if available (but only if the email address you provide is valid). Then, depending on where you live, allow time for shipping and (if appropriate) customs clearance. Note International shipments will see two tracking numbers. One (the 18 digit all numeric number) tracks from here to a USPS Processing Center (in California). The second (the shorter letter-number) tracks from that Processing Center to you. It will take 2 -3 days for this second number to start tracking. Your Order Confirmation When you place your order, you will be able to print a copy for your records. Please be aware that the postage quoted is an Estimate, and may be adjusted when we complete your order. Again, be aware that if you paid by credit card I receive an "Authorization", which I then have to manually "Capture". Further, bank regulations now require that I "Capture" your payment within 2 days. If I later calculate that I have overcharged, you will receive a refund of the excess. Handling Charge (updated Oct 10 2015) All orders under $25.00 before shipping will be charged a $5.00 handling charge. It will show up on your order and your final invoice as such. This handling charge does NOT apply to back order shipments. A customer asked "If I place a small second order, that ships with a another order already "In Process", will the Handling charge apply"? Answer is "No".... but please remind me in the Checkout Notes of the other order! I will combine and if the new total before shipping is over $25, the Handling Charge will not apply. Price Guarantee Prices shown on this site can only be honoured for 'in stock' items. If an item is out of stock, and in particular if it is imported, prices are subject to adjustment for any price change from the supplier, or the effect of a changing currency exchange rate. Payment for Your Order We accept PayPal and credit cards (Visa, MasterCard, Discover) from all countries. We can accept Money Orders from US and Canadian customers, as long as Canadian customers can purchase them in US funds. We cannot accept Money Orders from any other country due to excessive bank charges levied to deposit them. We will no longer accept personal cheques except by prior arrangement. Damaged Items We will accept return of damaged items within 21 days of shipping for replacement and a refund of your return postage. Please note that "Damaged" does not mean "inaccurate". For example, a kit missing a wing, or a diecast model with a broken landing gear is "Damaged". A kit that isn't accurate (for example the Nitto 1/144 scale 747), or a diecast that doesn't sit on its landing gear properly is "inaccurate". It can be returned for exchange or refund of the product price only. Returns and Exchanges We will accept returns within 21 days of shipping for a full refund of the product cost with no "restocking" charge. The item must arrive back here in re-saleable condition - kits must not have been opened, decals must not be cut creased or damaged, and diecast models must be free of any obvious handling damage. Postage and any handling charge that applied to the original order will not be refunded. We will, at our discretion, accept returns beyond 21 days, subject to the item being re-saleable as set out above, and subject to a 20% restocking charge. If an item is returned to be exchanged for another product, please be aware that the replacement order will be charged a handling charge if it meets the criteria set out above. International Orders & Customs DeclarationsThe US Postal Service has implemented a new electronic customs form that requires that I declare your order as "Merchandise", and that I declare the full retail value of your order. Please don't ask me to declare your order as a "gift", or to under value the contents. There are severe penalties under U.S. law for doing so, and I am not willing to put myself and AHS in jeopardy over this issue. Sales Taxes, and Import Duties More and more jurisdictions are now wanting to add various forms of Sales Tax to orders and products delivered through the mail. Our product prices DO NOT include ANY such taxes, and (except for residents of Arizona) we do not add any taxes, import clearance charges, etc to your invoice. As sales tax laws change within the U.S. and around the world, we will revisit this policy and make adjustments as required. The important thing for you to know and understand at this time is that Sales Taxes and Import Duties are YOUR responsibility, and have not been paid when you purchase goods from AHS. A Word about Shipping, Tracking, Insurance Our preferred, and generally most economical shipping options are offered by the U.S. Postal Service. International shipments will be by USPS, unless you specifically request otherwise. US domestic shipments may be by UPS Ground for orders requiring a large (over a cubic foot) box, as USPS rates are significantly higher. It is our policy to charge Exact postage required to ship your order, no more and no less. We make use of online services to pay for shipping for USPS, UPS and FedEx. So, should my system hickup when it obtains a shipping quote from the USPS etc (and it does occasionally), please understand that I will need to correct this on the final invoice, and charge the actual shipping cost. Effective January 1st 2015. UPS and FedEx both changed their rates to take into account the volume of the shipment. USPS uses "volume adjusted pricing" for packages exceeding a cubic foot. As model orders tend to be bulky but relatively light, it is very possible that this site will under estimate their rates, as I cannot estimate and account for package volume at the time you place your order. You will be contacted should an additional payment be required. Shipments of kits, diecast models, resin parts (in other words, anything except decals) to certain countries must be by a trackable service, such as USPS Priority Post, FedEx or UPS. We will not ship such orders by First Class mail as such shipments cannot be tracked or insured. At the present time, shipments to India, Pakistan, Indonesia, fall into this category. We reserve the right to modify this list at any time. If your order contains ONLY decals, we pack your order between two pieces of stiff card, in an envelope, and (unless you request otherwise) mail by First Class mail. Orders that contain any three dimensional item (kit, resin parts, etc) must be packed in a box. Within the US it will then be shipped by USPS Priority Post or Express Post (again, perhaps UPS Ground if the parcel is over a cubic foot). Internationally, parcels go either by First Class Mail International (if under 4 lbs), or by Priority Post International (if over 4 lbs). If you want any form of Tracking, you must select USPS Priority Post or USPS Express Post, or any FedEx or UPS service. UPS and FedEx provide detailed and frequently updated "door to door" tracking. USPS offers daily updated tracking of your order to domestic (i.e. U.S.) destinations. USPS International tracking usually stops at the border (blame your post office for this) to most countries. If your postal service provides tracking info back to the USPS, you will be able to see this on the USPS tracking site. If it does not, you won't. If you want your package Insured, again you must select USPS Priority Post, Express Post, UPS or FedEx. The charge for insurance is an additional 10% of the value of the package contents, if insurance is available to your country. Insurance is not available to Mexico, and some others, as determined by the respective services. If your package goes missing, you must notify me in writing (an email is not acceptable. Must be a signed letter) within 45 days of shipping. I will file the necessary paperwork with the shipper, who will attempt to track the parcel (including a follow up with your postal service for International packages). When the shipper completes their investigation, and if they issue a refund, only then will I refund to you. If the shipper denies the claim, it is usually because they have determined that the package was delivered. If you still want the order, you will then have to re-order through this site. Which brings us to..... We Will NOT Ship to Hotels Under ANY Circumstances While we appreciate that international airline crews (and customers visiting the U.S. on vacation) would like to save money by sending a parcel to their hotel, we have repeatedly found that such arrangements usually result in a lost parcel. Making matters worse, UPS, FedEx and the USPS will demonstrate that the package was delivered and signed for, and will not approve an insurance claim, while the hotel will deny ever signing for the package. It plays out like this: The package requires a signature, and a hotel employee signs for it. The package then goes missing at the hotel. You notify me, I file the claim with the delivery service, as per above. The delivery service denies the claim, pointing to the fact they have a signature for delivery. the hotel points to their published policy that says they are not responsible for deliveries. We have gone around this loop more than once, always with a bad outcome. We will not ship to hotels. If your order is to be sent to a friend's address, please include their name on the order. FedEx, UPS and certain USPS delivery options will only deliver to a person whose name appears on the package. Shipping to your Place of Business If you ask us to ship to your office, we will do so only by Priority Post, Express Post, and with "Adult Signature Required" service, at an additional cost of $4.95 (this is what the USPS charges for this service), or by UPS or FedEx. Again, this is for your protection, the delivery person will note the name of the person who signs for the package, and will take the details from a government issued id at time of delivery. Trademarks and Copyright Airline Hobby Supplies and Airline Hobby are both Registered Trade Marks. Unauthorized use will be prosecuted. All images on this web site are Copyright, with said Copyright held either by Russell Brown, or by the original company that produced the product depicted, and may not be used, reproduced, copied by any means electronic, photographic or otherwise without express written permission. Please contact us at airlinehobby@cox.net if you wish to gain permission to use any Copyright images on this site. 
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