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How do I return an item?

We will accept returns within 21 days of shipping for a full refund of the product cost with no "restocking" charge. The item must arrive back here in re-saleable condition - kits must not have been opened, decals must not be cut, creased or damaged, and diecast models must be free of any obvious handling damage. Postage and any handling charge that applied to the original order will not be refunded.

We will, at our discretion, accept returns beyond 21 days, subject to the item being re-saleable as set out above, and subject to a 20% restocking charge.

If an item is returned to be exchanged for another product, please be aware that the replacement order will be charged a handling charge if it meets the criteria set out above.